Privacy Policy

Information We Collect

We collect information you provide directly to us when you register, place orders, or contact us:

• Full name and email address
• Phone number and delivery address
• Payment information (processed securely via third-party providers)
• Order history and preferences
• Profile photo (if provided via Google Sign-In)

We also automatically collect certain technical data when you use our platform, including IP address, browser type, device information, and usage data.

How We Use Your Information

Your information is used to provide and improve our food delivery services:

• Process and deliver your food orders
• Send order confirmations and delivery updates
• Provide customer support
• Personalize your experience and recommendations
• Send promotional offers (with your consent)
• Improve our platform and services
• Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information. We may share your data only in these situations:

• Delivery partners — to fulfill your food orders
• Payment processors — to handle transactions securely
• Restaurant partners — to prepare your orders
• Legal requirements — when required by law or to protect our rights

Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Secure authentication via Supabase
• Regular security audits and updates
• Limited employee access to personal data

While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure.

Cookies & Tracking

We use cookies and similar technologies to enhance your experience on KineticBites:

• Essential cookies — required for the platform to function
• Analytics cookies — to understand how users interact with our site
• Preference cookies — to remember your settings and preferences

You can control cookie settings through your browser. Disabling certain cookies may affect platform functionality.

Your Rights

You have the following rights regarding your personal data:

• Access and download your personal data
• Correct inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications
• Data portability

To exercise any of these rights, contact us at ankitsingh9c9@gmail.com.

Third-Party Services

KineticBites uses the following third-party services that may collect data:

• Google Sign-In — for authentication (governed by Google's Privacy Policy)
• Supabase — for database and authentication services
• Payment gateways — for secure payment processing

We encourage you to review the privacy policies of these third-party services.

Children's Privacy

KineticBites is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and notify you via email or a prominent notice on our platform.

Your continued use of KineticBites after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or your personal data, please reach out to us.